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FROM THE EDITOR
In a fast paced world, continuous learning and development is a main ingredient in the success recipe.
With the whole world being treated as one small village, and where competition is the main flavor, Individuals need to continuously learn and develop to succeed in both their personal and business lives.
In the field of human resource management, training and development is the field concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational settings. Organizations and Companies invest huge amount of time and money to shield their employees with the required knowledge and know how to empower them with the tools needed to compete worldwide.
Smart Village Cairo being the prime business park in Egypt believes in the importance of training, development research and innovation, and by offering a hassle free business environment and all facilities needed, companies in the park are continuously excelling in such fields .
We will be sharing with you through a series of our news letters all news, events, facts and information related to training, development research and innovation inside our park as well as worldwide.
editor@smart-villages.com
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Alcatel-Lucent Training Center in Egypt becomes the First Alcatel-Lucent University in the Middle East and Africa.
Interview with : Mohamed Yehia - Training Manager - Alcatel-Lucent .
Interview by : Emilie El Attar - Marketing Coordinator
Alcatel-Lucent University is located in the heart of the Alcatel-Lucent Building. It was launched in June 2007 as the 20th certified Alcatel-Lucent training center and inaugurated by Jacques Chirac (previous French president), Ahmed Nazif and Tarek Kamel. Since its start, 10 500 trainees had the chance to improve their skills and follow the programs offered by the center.
What is the mission of Alcatel-Lucent University Egypt (training center)?
Alcatel-Lucent training center provides a complete learning solution to Employees worldwide as well as customers. We offer technical trainings, as well as a wide range of learning solutions (behavioral, attitude, technical).
The employees eligible to follow the trainings in Alcatel-Lucent University Egypt are those settled in the Middle East and on the African continent. Moreover, specific trainings are offered to Alcatel-Lucent customers in the region such as Mobilnil, Telecom Egypt or Orascom to provide the best qualitative services.
There is a worldwide network of 20 Alcatel-Lucent certified Universities, why did you decide to elect Egypt as prime location to represent the main University for the Middle East as well as the whole African continent?
Alcatel-Lucent Egypt was a technical training center since 1999. With the existing and the successful experience of the company in trainings, the process of establishing a certified University in Egypt was a smart and well designed step.
Another success pillar for such project in Egypt is being located in Alcatel-Lucent Egypt, the Head Office for the whole Middle East and African continent.
Do you target any specific trainee, and is the demand increasing with the flourishing ICT market in the region?
Alcatel-Lucent University mainly targets their employees in the region as well as their customers. However, a partnership with Cairo University, NTI, the French University and Future Generation Foundation allows fresh graduates in engineering to be enrolled in specific programs (free of charge) and enhance their capabilities.
The number of trainees is increasing as well as the different programs
Can you further explain the original concept of the Alcatel-Lucent Learning Management System (LMS)?
LMS is a global database shaped to record all the trainings and trace all the trainees within the 21 certified Alcatel-Lucent Universities. LMS facilitates the access of the different activities and is a convenient way to target the right persons. Potential trainees can directly register online.
According to you, what are the main benefits of being physically present in Smart Village Cairo?
The benefits of being based in Smart Village Cairo are summarized in being close to the customers, and in the heart of the ICT business cluster in Egypt. Furthermore, being allocated in Alcatel-Lucent’s building in the prime business park in Egypt gave the project a more efficient and professional flavor.
 
Cisco Announces International Contact Center Partnership with Xceed and ITIDA in Egypt
Egypt’s Minister of Communication and Information Technology His Excellency Dr. Tarek Kamel joined executives from Cisco, Xceed and Information Technology Industry Development Agency (ITIDA), on the 10th of June 2009, to formally inaugurate an international contact call center for customer service and support. The new contact center is already serving Cisco’s customers in Europe, Middle East, Africa, and emerging markets in 7 languages - Arabic, English, French, German, Italian, Spanish, and Portuguese.
The contact center will also bring employment opportunities to Egypt with a goal to employ up to 300 full-time staff by its 3rd year of operation. Supporting the contact center with connection lines for the different countries as well as a fixed long distance call tariff, ITIDA’s strategic partnership with Cisco and Xceed will be for an initial 3-year duration.
Dr. Tarek Kamel highlighted that “Egypt is focused on attracting more foreign investment and business, and many multinational companies find in Egypt good opportunities to reduce operational cost, good investment climate, and qualified calibers.”
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| Smart Village Cairo |
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Joint Cooperation Protocol
On June 11st, 2009, H.E.Marshall Ahmad Shafik, Minister of Civil Aviation and H.E.Dr.Tarek Kamel, Minister of Communications and Information Technology, signed a joint cooperation protocol which aims to development and modernization of civil aviation facility in Egypt and up to international standards in management and operating systems. After the signing ceremony, both Ministers met the Smart Villages Company Senior Executives who provided information about the latest progress in various fields such as: construction, provision of services to Smart Village workers and the optimum utilization of the most modern technology available for creating the most successful Business Park in the Area.
Future Generation Foundation
A group of fresh graduates’ members of Future Generation Foundation visited the Smart Village on June 22 marking the Seventh Anniversary of its creation. After their visit to Smart Village they met with Mr. Gamal Moubarak, the Minister of Housing, and a large number of businessmen at the Air Force Military premises.
Discussion with Mr. Gamal Moubarak revolved around emphasizing the importance of working on the set service goals and the advancement of developing villages and upgrading communities all over Egypt.
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| Smart Village Club |
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Smart Village Cairo is always greatly concerned for the well-being, the development of skills and physical dynamics of its users. In this matter, Smart Village Club is offering a summer motivating healthy program including: safe diets, strength training, multiple attractive classes to boost the substantial energy, exciting tips on exploring our bodies, learning muscle relaxation, flexibility, endurance and above all, the smart fashion to achieve the delicate balance between the upper and lower body. Let’s join and your lifestyle motto will become: “A healthy mind in a healthy body”.
For more details please contact our Customer service
Tel #: 35380015 or 35380015-7-8
E-mail: club@smart-villages.com
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| Smart Village Conference Hall |
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The Smart Village Conference Hall hosted with pleasure a number of events during the month of June, all events enjoyed the breath-taking atmosphere of the place as well as its professsional and unique surroundings.
IEEI Forum: IT Enabled Global Transformation: Outsourcing and Beyond Conducted by Omar el Sawy, University of Southern California & Ravi Aron, John Hopkins University held in the Conference Hall on the 17th of June 2009.
The Conference Hall welcomed the Workshop of the Entrepreneurship Qualification program organized by ITIDA from the 17th of May till the 11th of June 2009.
Nano technology Event for ITIDA in the Conference Hall on the 14th of June 2009 in the presence of H.E. Dr. Tarek Kamel.
Nano Technology is a new exciting field for innovation and has been identified as the way to position Egypt to become part of the next generation technological revolution.
Training sessions of MBA organized by the Investment & Finance Institute (IFI) in Cooperation with Smart Villages Company in the Conference Hall, Starting from 27th of October 2008 till August 09.
Workshop for Zhone Technology held on the 16th of June 2009 in the Conference Hall.
The Conference Hall hosted The General Assembly of MCIT on the 11th of June 2009 Attended by H.E. Dr. Tarek Kamel.
The Conference Hall is hosting the training courses of the EMC starting from the 28th of June 2009 till the end of December 2009.
Systel proudly organized a formal business lunch in the Smart Village Conference Hall on the 16th of June 2009.
'Towards an Arab Knowledge Society” UNESCO’s Capacity Building Initiatives for Students, Teachers and Knowledge Citizens held its launch in Smart Village Conference Hall, on Tuesday, 30th June 2009
For reservations and more info :
Landline : 202 35380014.
E-mail:conference.hall@smart-villages.com
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 Green Tip
Make it a policy to post employee manuals and similar materials online, rather than distribute print copies. They're easier to update that way too.
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